Many smaller hospitals share a common challenge – recruiting quality physicians and retaining them in the community. Bright, motivated physicians move to town, work hard, but after a few years they leave – overworked, discouraged, and unhappy.
In 1995, Gary Morsch, M.D., founded Docs Who Care with a focus and objective to serve rural hospitals. That may sound simplistic to some, but to this day it is the driving force behind what we do. Our mission statement hasn’t changed from our origin.
“Docs Who Care is a group of physicians and other health care providers who partner with community hospitals to provide clinic and emergency department staffing, hospital inpatient care, and other administrative services.”
Docs Who Care and DOCS Emergency Medicine exist to help you find the right solution for staffing your hospital. The keys to our success begin with the following:
Meeting the individual needs of each hospital. No two hospitals are alike. Each has their own needs and challenges. Therefore, the services we provide are individualized for each hospital allowing them to be more effective servants in the community. These services may include any combination of:
Selectively choosing physicians and midlevel providers. To a great extent, our success is measured by the clinical staff of medical professionals who represent us in the hospitals where we are privileged to serve. We take the selection process very seriously with the goal of associating with individuals who share our spirit of service while providing quality care to patients. Potential providers are interviewed and oriented to our way of treating patients and staff with dignity and respect.
Providing unmatched customer service. We are blessed with an energetic, committed, and unbelievably competent staff who find their fulfillment in meeting the needs of rural hospitals. They go the “extra mile” in the successful completion of their tasks. The feedback we receive from staff at sites where we work is overwhelmingly positive in describing the interaction with our office staff.
Partnering with hospitals. We believe in creating partner relationships with hospitals. What is good for the hospital should be the same for us. Creating partnerships means communicating well, thinking “outside the box,” and exploring all possible options.
Our years of experience and feedback from partner hospitals support that patient volumes increase, the quality of care improves, and hospital revenues increase when Docs Who Care works together, in partnership, with the local hospital. Our goal and continuing mission is to help bring the best possible care to your community.