Partnering with Docs Who Care
is easy as a phone call or email.
We provide compassionate and quality care with a personal focus. Our focus is always to be service oriented and responsive to our clients. Below are some answers to frequently asked questions from interested hospitals
Who are the providers that work for DWC?
Our independent contractor physicians, nurse practitioners, and physician assistants are proven, quality health care providers who want to gain control of their work schedule, have time for family, church involvement, community service and other volunteer activities, both at home and worldwide.
Who partners with DWC?
We partner with hospitals and health care providers in rural hospitals, clinics and emergency departments. Our focus is first and foremost on the small, rural communities where physician recruitment and retention is a challenge.
What is the scope of services offered?
Scope of services can include any combination of clinic, ED, inpatient, nursing home, and other community functions such as education, consultation and public relations. Our physicians, nurse practitioners and physician assistants are capable of providing the full scope of quality family practice care.
What does the verification process entail?
Our verification process includes a thorough review and primary source documentation of the education and training, work history, current standing with specialty and state medical boards, and status of medical license and privileges with any medical institutions. We investigate past or pending malpractice cases, review any disciplinary actions, and check with recent references. It’s a thorough process that gives us a comprehensive view of the professional history of each provider.
What certifications do the providers have?
Most of our physicians are Board Certified in Family Medicine. We also recommend that they have ACLS, ATLS and PALS. In addition, they are expected to maintain CME hours in specific areas as required by state licensing agencies. The same is true for our nurse practitioners and physicians assistants. Most are board certified through either the ANCC (American Nurse Credentialing Center) or the NCCPA (The National Commission on Certification of Physician Assistants) and we recommend they maintain ACLS, ATLS, and PALS certifications.
What are your fees?
Our fees are determined by a number of factors – patient volumes, scope of services, current market rate, etc.
How is the contracting done?
We will present a contract based on the scope of services requested. It will explain the terms of our agreement, our recruiting policy, and any other necessary contractual obligations.
How do you schedule?
We personalize the schedule and scope of services to meet your needs. Our goal is to schedule our providers 60-90 days in advance. You will be given calendar copies of the schedules for each month.
Do you have a Quality Improvement Program?
We strive to provide the very best health care providers to your facility. To do this, we continually seek input from the sites on the quality of care being provided. We have a variety of assessment tools (interpersonal and clinical) to evaluate the quality of our providers.
Do you provide an orientation to your providers?
A Philosophy of Care manual is given to each of our providers. This manual explains the expectations we have for providers working with us. We also supply information specific to each hospital or clinic assignment.
Do I need to provide an additional orientation?
When a provider accepts a shift to work at your hospital, they are considered part of your medical staff. As such, we ask that you treat them as if they were an employee, even though they are an independent contractor. We encourage you to orient them on your protocols, transfer procedures, dictation system, etc., in the same way you would for any new member of your medical staff.
What other types of services do you provide?
In addition to physician, nurse practitioner and physician assistant staffing, we also provide consulting and chart review services through a partner organization called DWC Medical Services, Inc. See Hospital Resources